Ethical Ticketing Policy
Here at Bradford Literature Festival we are committed to making all our events inclusive and accessible, which is why our ticket prices remain low and why many of our events are free. Thanks to our ethical ticketing policy, the majority of our tickets are given for free or discounted, ensuring that as many people as possible can access the festival.
For more information about the discounts and concessions available, and to check your eligibility, please read the following information.
Discounted tickets are available for many festival events. If the event is eligible for a discount, this will be clearly displayed on the ticket-purchasing page alongside the standard pricing options.
- Disability – anyone in receipt of a disability benefit or other support (carers attend for free, see below)
- Student – anyone over the age of 16 who is in full-time education
- Senior Citizen – anyone over the age of 65 (if a state pension is your sole source of income you are eligible to attend for free, see below)
Free tickets are available for many festival events. Where free tickets are available, this will be clearly displayed on the ticket-purchasing page alongside the standard pricing options.
You may be asked to make a deposit of £1 to secure your ticket. This will be refunded automatically after you have attended the event. Refunds will not be issued to those who do not attend.
- State pension – anyone with a state pension as their sole source of income
- Benefits recipients – anyone who is in receipt of a government-issued benefit and/or lives in social housing
- Refugees and asylum seekers – anyone with current UK refugee or asylum-seeker status
The following tickets are free, but booking must be made by emailing email@example.com:
- Carers – if you are accompanying a disabled audience member who requires additional support
- Teachers and Educators – we may also be able to provide free tickets for your students
Is there another reason you can’t attend? Contact us and ask if we can help!
We encourage our Box Office team to be autonomous. They understand there are a variety of factors that might make you unable or anxious about attending the festival. We are here to help! We are able to make decisions on a customer-by-customer basis, and whilst we cannot guarantee that you will be issued a free ticket, we can guarantee that we will do everything we can to understand and accommodate your needs.
Community & School Groups
We love to welcome community and school groups to our events. We may be able to arrange free tickets or group seating. Contact our Box Office on firstname.lastname@example.org to make a booking.
If you have purchased a concession ticket, you may be asked to provide proof of appropriate concession status in order to gain entry to the event.
We accept the following forms of identification:
- Disability – letters from Disability Support Services, Personal Independence Payment (PIP) letters, appropriate travel/leisure cards, and blue badges.
- Student – a valid student card. We accept NUS as well as cards issued by your school, college or university.
- Senior citizen – photographic ID which can include a passport, driver’s license, bus pass or other form of recognised identification.
- State pension – we appreciate that it may not be possible to prove that a state pension is your sole source of income, therefore we operate an honesty policy for this ticket concession.
- Benefits recipient – a recent letter or any government document (dated within three months) which states that you are in receipt of benefits, or living in social housing.
Please do not worry if you don’t have the above stated documentation. You can contact us ahead of your visit for advice and we will always look to accommodate your needs.