Ethical Ticketing Policy
Bradford Literature Festival (BLF) is committed to ensuring access to culture is equitable and shared. Our Ethical Ticketing Policy keeps ticket prices low and offers free or discounted access where needed, so that as many people as possible can take part in the festival.
Our Ethical Ticketing Policy supports individual access, while Community Access Codes support groups organising attendance for their members.
There are a range of concessions and discounts available for visitors who qualify and wish to attend ticketed events. Non-ticketed events remain free.
Concession Tickets
Within the Ethical Ticketing Policy, free and discounted tickets are available to individuals in the categories listed below. To book, visit the relevant event page and select the appropriate ticket type for your party.
Where concession tickets are available, this will be displayed on the event page alongside standard pricing. Proof of eligibility may be requested on arrival. Terms and conditions apply (see bottom of page).
Community Access Codes
Community Access Codes are available to groups, clubs and service providers across Bradford, Yorkshire and the North who organise attendance for their members.
Approved groups receive a unique booking code to coordinate bookings across the festival. Codes are designed to support collective participation and shared cultural experience.
Community Access Codes are open to a wide range of groups including grassroots organisations, community networks, cultural groups, faith communities, learning groups and support services.
Click here to register for a Community Access Code.
Discounts & Concessions Terms & Conditions
Where Ethical Ticketing options are available, this will be displayed on the event page alongside standard pricing. Terms and conditions apply.
Where and how to book
Tickets will be available following the programme announcement in from late Spring. To get the latest programme updates sign-up to our e-newsletter.
Tickets can be booked online on this website, in person and over the phone.
In person – BLF Ticket Office, Bradford City Park, July 2026.
By phone – Call the Box Office on 01274 044140 (Monday – Friday 09:30 – 16:30 excluding bank holidays).
How to use Community Access Codes
Eligible community groups must apply each year to receive a unique booking code. This code may be shared with members (and only members) so they can book free tickets for events online, over the phone or in-person.
A group’s eligibility is at the discretion of Bradford Literature Festival. Having a Community Access Code for a previous edition of Bradford Literature Festival does not guarantee one in future.
Tickets booked through a Community Access Code must be cancelled ahead of the event if they are no longer to be used.
Codes must not be shared with anyone outside the group to which it has been allocated.
Ticket Information
Tickets for each event are sold on an individual event basis, therefore tickets must be purchased separately for each event that you wish to attend.
Tickets must be shown to gain entry to your event. As part of our commitment to being an environmentally-ethical festival we do not post out paper tickets as standard. Tickets will be sent via email and can be shown on a smartphone or other device at the event. You can also print these tickets at home if you would prefer.
The price of tickets may vary and will be clearly stated against each individual event listing. All ticket prices are inclusive of VAT and booking fee.
Refunds
Refunds
Refunds are available for Purchased Tickets as follows, for any reason:
- A full refund is available if requested at least 7 days before the Event
- A 50% refund is available if requested between 72 hours and 7 days before the Event
- No refunds will be issued less than 72 hours before the Event
Refunds may take up to 14 business days to process.
Refunds are also offered for Purchased Tickets under the following circumstances:
(a) the Event is cancelled by us;
(b) the Event is rescheduled to a new date and you do not wish to retain your Booking;
(c) the Event is ‘significantly changed’ after your Booking is placed.
Definition of a ‘Significantly Changed’ Event
A ‘significantly changed’ Event includes:
- A change of venue
- A change of headline speaker or main participant
- A change to the Event’s published start time of more than 30 minutes
The following are not considered ‘significant changes’:
- A change to the Event start time of 30 minutes or less
- A change to supporting speakers
- A change in the Event running order
Event Cancellation
If the Event is cancelled by us for any reason, we will automatically refund the value of your Ticket. You do not need to notify us.
Rescheduled or ‘Significantly Changed’ Events
If the Event is rescheduled to a new date or is ‘significantly changed’, we will notify you using the email address listed in your account. If your contact details are not updated, we are not responsible for any missed notifications about your booking.
If you wish to request a refund following a reschedule to a new date or a ‘significantly changed’ Event, you must notify us within the following timeframes:
- If we notify you more than 48 hours before the original published Event start time, you must notify us by 4pm on the working day before the Event.
- If we notify you within 48 hours of the original published Event start time, you must notify us no later than 1 hour before the new start time of the Event.
- If we notify you on the day of the Event, you must notify us as soon as possible and no later than 30 minutes before the new start time of the Event.
- If the original published Event start time is on a Saturday, Sunday, or Bank Holiday Monday, you must notify us by 4pm on the Thursday before the Event.
Refunds may take up to 14 business days to process.
If you do not notify us within the relevant time period, you will be deemed to have accepted the change, and your Booking will remain valid. No refund will be issued.
If you choose to retain your Booking following a reschedule or ‘significantly changed’ Event, you will not be eligible for any refund or compensation.
Late Comers
Late comers to events may be refused admittance in order not to disrupt an event. Terms and conditions apply for refunds, please refer to our Terms and Conditions page for further details.
Accessibility
We always endeavour to work with accessible venues. Please include information about your accessibility requirements when booking your event ticket(s) so that we can understand your requirements and advise the venue of your needs.
Alternatively, please contact the Box Office by email [email protected] in advance of the event.
If you require additional support during your visit to the festival such as a chaperone please let us know in advance by emailing [email protected].
Please make sure to arrive at events early, and make yourself known to a member of staff on arrival.
Which Events Does BLF’s Ethical Ticketing Policy Apply To?
BLF’s Ethical Ticketing Policy applies to all paid events apart a select few which will be named here.
Proof of Entitlement
If you have purchased a concession ticket, you may be asked to provide proof of appropriate concession status to gain entry to the event.
We accept the following forms of identification:
- Disability – letters from Disability Support Services, Personal Independence Payment (PIP) letters, appropriate travel/leisure cards, and blue badges
- Student – a valid student card. We accept NUS as well as cards issued by your school, college or university
- Senior citizen – photographic ID which can include a passport, driver’s license, bus pass or other form of recognised identification
- State pension – we appreciate that it may not be possible to prove that a state pension is your sole source of income, therefore we operate an honesty policy for this ticket concession
- Benefits recipient – a recent letter or any government document (dated within three months) which states that you are in receipt of benefits, or living in social housing.
Please do not worry if you don’t have the above stated documentation. You can contact us ahead of your visit for advice and we will always look to accommodate your needs.
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